In short: your gifts and dues support GAZHP's work for Zambia's health system. You can cancel a monthly gift or automatic membership renewal at any time by emailing info@gazhphealth.org. If something went wrong with a payment, email us and we'll help. Approved refunds go back to the original payment method.

About these terms

These terms apply when you use gazhphealth.org and when you make a donation or pay membership dues to the Global Alliance of Zambian Healthcare Professionals ("GAZHP", "we", "us"), a 501(c)(3) nonprofit organization registered in Delaware, USA. By using the website or making a payment, you agree to them. Our Privacy Policy explains how we handle your personal information.

Using this website

  • The website gives general information about GAZHP and its work. Nothing on it is medical advice.
  • We work to keep the information accurate and up to date, but we can't guarantee that every detail is complete or current.
  • Links to other websites, including our payment providers, are provided for convenience. We are not responsible for their content or how they handle your information.
  • Please don't misuse the website, for example by trying to access its administrator areas or by sending false payment reports or messages.
  • The GAZHP name and logo belong to GAZHP. You are welcome to share links to our pages.

Donations

  • Donations are voluntary gifts that support GAZHP's charitable work, such as training, specialist care and medical equipment for Zambia's health system.
  • You can give once or, where the option is offered, every month.
  • Amounts are in US dollars unless the page says otherwise. Payments through DPO Pay (Zambia) can also be made in Zambian kwacha (ZMW). Your bank or payment provider may apply its own exchange rates and fees.
  • We send a receipt to the email address you give us. Please keep it for your records.

GAZHP is a registered US 501(c)(3) nonprofit. Gifts from US taxpayers are tax-deductible to the extent allowed by law. Tax rules in other countries differ, so please check with your tax advisor.

Membership

  • Membership dues are annual. Your membership runs for 12 months from the date your payment is received.
  • Current tiers, prices and benefits are listed on our Membership page, and you can join on the Join page.
  • Without automatic renewal, you renew by paying again. We may email you a reminder when your membership is due.
  • If you choose automatic renewal (card payments only), your card is charged the annual dues for your tier every year until you cancel.
  • Because membership comes with benefits, dues may be treated differently from donations for tax purposes. Please check with your tax advisor.

Cancelling a monthly gift or automatic renewal

You can cancel a monthly gift or the automatic renewal of your membership at any time. Email info@gazhphealth.org with your name, the email address you used and, if you have it, the payment reference, and we'll cancel it and confirm by email. Please write before your next payment date if you can, so we can stop it in time. For gifts and renewals paid by card on this website, you can also use the Manage your gift page to get a secure link to update or cancel it yourself.

Cancelling stops future payments. If a payment was taken that you didn't expect, see Refunds below.

Refunds

If you made a mistake, such as giving the wrong amount, paying twice, or being charged for a recurring payment you meant to cancel, or if you believe a payment was made without your permission, email info@gazhphealth.org within a reasonable time. Please include your name, the date, the amount and the payment reference.

  • We review every request and tell you the outcome by email.
  • Approved refunds are made to the original payment method: your card, PayPal account, bank account or mobile-money wallet. For offline payments such as bank transfers, Zelle or checks, we return the money by the same method where possible.
  • How long the money takes to reach you depends on your bank or payment provider.
  • Please contact us before disputing a charge with your bank. We can usually sort things out faster.

How payments are processed

Online payments are processed by Donorbox, Stripe, PayPal or DPO Pay, depending on the option you choose. Your card, bank and mobile-money details go directly to them and never reach GAZHP, and their own terms also apply to your payment.

If you pay by bank transfer, Zelle, Cash App, Venmo, check or direct mobile money, please include the reference code shown on the payment page, then use the "I've paid" button to tell us. This lets us match your payment and send your receipt or membership confirmation.

Changes to these terms

We may update these terms from time to time. When we do, we will change the "Last updated" date at the top of this page. The version on this page when you make a payment applies to that payment.

Contact us

Global Alliance of Zambian Healthcare Professionals (GAZHP), Delaware, USA.
Email info@gazhphealth.org or use our contact page.