In short: apart from the basic technical information our hosting services handle, we only collect what you give us when you donate, join or contact us. When you pay online, card and bank details are entered with our payment providers and never reach GAZHP. For mobile money you may type your phone number and network on our page so that our provider can send the payment prompt to your phone; your PIN is only ever entered on your own phone. We don't sell your information, and this website uses no advertising or analytics trackers.

Who we are

This website, gazhphealth.org, is run by the Global Alliance of Zambian Healthcare Professionals ("GAZHP", "we", "us"), a 501(c)(3) nonprofit organization registered in Delaware, USA. If you have a question about your information, or a request, email us at info@gazhphealth.org.

What we collect

When you donate or pay membership dues

  • Your name and email address, so we can process your payment and send your receipt or membership confirmation.
  • If you choose to give them, your phone number and country, and for memberships your profession or institution.
  • Payment details we need for our records: amount, currency, date, payment method, whether the payment is one-time, monthly or yearly, your membership tier, and the payment's reference or transaction ID.

We never see or store your full card number, card security code, bank login or mobile-money PIN.

When you tell us about an offline payment

If you pay by bank transfer, Zelle, Cash App, Venmo, check or direct mobile money, the "I've paid" button lets you tell us so we can match your payment. You give us your name, email, the amount, currency and date sent, and optionally your phone number and country (for mobile money, also the network you used), together with the reference code shown on the page. Depending on how the page is set up, this either opens your own email app with a pre-filled message to us, or sends the details through our payments system, where they are saved as "awaiting confirmation" until we confirm the money has arrived.

When you contact us

When you use our contact form, we receive your name, email address, the subject you choose and your message, plus your profession or role if you choose to give it. Depending on how the form is set up, it either opens your own email app with a pre-filled email to info@gazhphealth.org, or sends your message through our system, where it is stored so our team can reply. If you email us directly, we receive whatever your email contains.

When you browse the website

  • No tracking cookies or analytics. This website does not use analytics, advertising, social-media pixels or other tracking tools, and it does not set cookies of its own.
  • Self-hosted fonts. Our fonts are served from our own site, so loading a page does not contact Google Fonts or any other font service.
  • Share buttons are plain links. Nothing is sent to WhatsApp, Facebook, LinkedIn or X unless you click one of them. If you do, that service's own privacy policy applies.
  • Hosting. Our pages are hosted on Vercel. Our own payments system, when it is switched on, runs on Cloudflare. Like any web host, these services automatically process technical information such as your IP address, browser type and the pages you request, to deliver the site and protect it from abuse. To limit repeated form submissions, our payments system keeps only a scrambled (hashed) form of your IP address, never the address itself, and deletes it automatically after a short time. We do not use this information to identify or profile you.
  • Donorbox form. When the Donorbox payment form is shown on our donate or join pages, it is loaded from Donorbox, which handles the information you enter under its own privacy policy and may use its own cookies or similar technologies to run the form.

How payments are processed

Online payments are handled by specialist payment providers. Which ones you see depends on the options we have switched on:

  • Donorbox: cards, Apple Pay, Google Pay, PayPal, US bank (ACH) payments and recurring gifts.
  • Stripe: cards, Apple Pay, Google Pay and US bank (ACH) payments, including monthly gifts and automatically renewing memberships.
  • PayPal: PayPal balance and card payments.
  • DPO Pay: MTN and Airtel mobile money and Visa/Mastercard cards in Zambia.

You enter your card or bank details in the provider's own secure form or checkout page, never on a GAZHP server. For mobile money, the phone number and network you type on our page are passed to DPO Pay to send the payment prompt; you approve it with your PIN on your own phone, and GAZHP never sees your PIN. The provider then tells us whether the payment succeeded and shares details such as your name, email, the amount and the transaction reference. Each provider handles your information under its own privacy policy. If you pay by bank transfer, Zelle, Cash App, Venmo or mobile money instead, your bank or app handles that payment under its own terms.

How we use your information

  • To process donations and membership payments, and to confirm offline payments.
  • To send receipts and membership confirmations, and to remind members by email when their membership is due for renewal.
  • To keep accurate financial and membership records and meet our legal, tax and accounting obligations.
  • To reply to your messages.
  • To prevent fraud, errors and duplicate payments.

We do not sell, rent or trade your personal information, and we do not use it for advertising.

Where your information is kept and who can see it

  • Payment and membership records are kept in GAZHP's private administrator dashboard, which only authorized GAZHP administrators can open with a password.
  • When our own payments system is switched on, these records, and messages sent through the contact form, are stored in a database hosted by Cloudflare.
  • Otherwise, administrators import the payment reports they download from our payment providers into the dashboard, or keep them in a Google Sheet that the dashboard reads, and the dashboard's copy is kept in that administrator's own web browser rather than on the website.
  • If email alerts are switched on, GAZHP receives a short email about each new payment or "I've paid" report, including the name, email address, amount, payment method and reference, and a copy of each message sent through the contact form. These alerts are sent through the email service Resend.
  • The website itself is a set of static pages. It does not store anything you type into its forms.

We share personal information only with the service providers named on this page so they can process payments, host our systems and deliver email, when the law requires it, or when you ask us to. Corporate members may be recognized in our annual report as part of their membership benefits.

GAZHP works in the United States and Zambia, and our service providers may process information in the United States and other countries.

How long we keep it

We keep payment, membership and receipt records for as long as we need them to run memberships and to meet our legal, tax and accounting obligations. We keep contact messages for as long as we need them to deal with your enquiry.

Your choices and rights

  • You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@gazhphealth.org. We may need to keep some payment records where the law requires it, and will tell you if so.
  • You can cancel a monthly gift or automatic membership renewal at any time. See our Terms & Refund Policy.
  • Depending on where you live, you may have further rights under your local data-protection law. Contact us and we will help.

Security

Our pages and payment forms use encrypted (HTTPS) connections. When our own payments system is switched on, it verifies every payment notification from Stripe, PayPal and DPO Pay before recording it, and the administrator dashboard is password-protected. No system is perfectly secure, but we work to protect your information and limit who can see it.

Children

Our website is intended for adults. We do not knowingly collect personal information from children under 13 through it. If you believe a child has sent us personal information, please email us and we will delete it.

Changes to this policy

If we change how we handle personal information, we will update this page and the "Last updated" date at the top.

Contact us

Global Alliance of Zambian Healthcare Professionals (GAZHP), Delaware, USA.
Email info@gazhphealth.org or use our contact page.